When it happens
After rain, snow melt, storms, or always — timing is a strong clue.
Consultations & support
Contact DryBasement Pro
Tell us what you’re seeing in your basement — we’ll help you connect with independent specialists for waterproofing, moisture control, drainage, and foundation-related solutions.
Typical response within 24 hours • Service area: United States • Privacy-first
Request a consultation
Share a few details — we’ll help route your request to the right type of specialist and keep the next steps clear.
Short answers are fine. Photos help, but they’re optional.
Direct contact
If you prefer, email us directly. We’ll still respond with clear next steps.
What happens next
We review your request and connect you with independent specialists that handle your type of basement issue.
- We confirm details and timeline
- We match you locally where possible
- You compare options and choose
To match you faster, include
Just a few details helps route your request to the right specialist — without back-and-forth.
Where you see it
Corners, seams, around the sump, window wells, or wall cracks.
Photos (optional)
Even 1–2 photos can speed up matching and reduce guesswork.
Basement type
Finished vs unfinished, and if you have a sump pump or drain system.
What you’ve tried
Dehumidifier, sealing, regrading, downspout extensions — it helps.
ZIP code (optional)
Helps with location-based matching and response time estimates.
Contact FAQ
Quick answers before you submit.
Is the consultation free?
Yes — requesting a consultation is free and no-obligation. If you choose to move forward with a provider, you’ll receive a separate agreement that outlines scope and pricing.
How fast will you respond?
We typically respond within 24 hours. Timing can vary depending on your location and the type of issue.
Do you sell my personal information?
No. We do not sell personal information. See our Privacy Policy for details on how we use and protect data.
Do you provide emergency services?
DryBasement Pro is a matching platform. If you have active flooding or a safety issue, contact local emergency services or a local provider immediately. We’ll still do our best to help connect you quickly.
Which areas do you cover?
We currently focus on connecting homeowners with independent providers across the United States.
Prefer email?
Send your request to support@getdrybasementpro.com and include your ZIP code and a short description.